Orders with in-stock items typically ship within one to two business days, however some items may take some additional time to fulfill for various reasons. If a product does have a different expected turnaround, the product's description will outline this as "usually ships within X number of business days".
When your order does ship, we'll send you an email notification with tracking information. If for some reason you didn't receive an email or can't check your messages, you can login to your account and check your order status. The shipping notification email and your account will show when your order sent out.
In general most packages arrive within 4 - 7 business days after they have shipped. Your tracking link will generally give you an estimated arrival date.
As most of our clients are bands we deal with many pre-preorder campaigns and items. If your order has not yet shipped but you feel it should have shipped, please go back to the product page in the Artist's store to verify its preorder status. Many times you may not have noticed the "expected ship date" on the item. Please do verify these ship dates prior to creating a support ticket.