My order has shipped and I noticed the size or color of an item is not what I intended to order. What do I do? October 12, 2020 17:55 Updated Once an order ships, there is no way for us to intercept the shipment. You will need to wait for the item to be delivered, then contact our Customer Support to process an exchange or return. How do I return a product? How to exchange a product? Related articles Can I exchange a product? My order arrived defective/damaged, what do I do? Can I cancel my order? How do I return a product?