My order has shipped and I noticed the size or color of an item is not what I intended to order. What do I do? October 12, 2020 17:55 Updated Once an order ships, there is no way for us to intercept the shipment. You will need to wait for the item to be delivered, then contact our Customer Support to process an exchange or return. How do I return a product? How to exchange a product? Related articles Can I exchange a product? Bandwear has contacted me for an order returned as “Return to Sender” or “Address Unknown”. How long do I have to respond? My order arrived defective/damaged, what do I do? Can I track my order? You shipped me the wrong product, what do I do?