You may cancel your order and receive a full refund, as long as you cancel your order before it ships. You may request order cancelation here [link customer support]
Once an order ships, the shipment cannot be intercepted or redirected.
Please note we do our best to process, pack, and ship all orders within 24 - 72 hours of being placed unless the order contains a presale item that delays shipment.
Instructions on how to return or exchange are included below.