How long do I have to return a product? October 12, 2020 18:32 Customers have 21 days from delivery of a package to return a product. Related articles My order arrived defective/damaged, what do I do? Can I exchange a product? How do I return a product? How do I download my files? Bandwear has contacted me for an order returned as “Return to Sender” or “Address Unknown”. How long do I have to respond?